Customer Testimonials

I’ve used OptionsPlus Carpet & Upholstery Cleaning for two years now and have told my friends about the great service. Mike and Matt were very conscientious and helpful. They really care about the customer. My area rugs and upholstery have never looked better.

Mrs. Arscott, Vancouver, BC.


I want to compliment the OptionsPlus cleaning technician. Shiu was professional and polite. He knew what he was doing and the quality of work was top notch.

Mr. Daubert, Vancouver, BC.


I just wanted to let you know that I was very pleased with the OptionsPlus service received today. Your technician did a fantastic job and was efficient, polite and professional. I will be recommending Sears to my friends and relatives.

Mrs. Taylor, North Vancouver, BC.


Customer called to say that our technician Matt did an excellent job and was so professional. Wanted the manager to know she’s going to tell her friends about Sears.

Mrs. Kennedy, White Rock, BC.


OptionsPlus Carpet Cleaning just cleaned my carpets and it’s the best job I’ve had in fourteen years!! Thank you.

Mr. Clarke, Lions Bay. BC.


Customer called to let Manager know what a great job Ovi did. Her furniture looks great. “A big thank you to Ovi”.

Mrs. Green, North Vancouver, BC.

Groupon Customer FeedBack

Very happy with the work done and would recommend Sears Carpet & Upholstery to all customers.

October 23, 2012 Reply

Great and friendly service. Thank you.

October 23, 2012 Reply

the cleaner was very courteous and considerate and did an excellent job, My mom let him in but If he wasn’t sure about something he would phone me to check first. I really appreciated that.

October 23, 2012 Reply

They were on time, quick and efficient and the carpets especially the stairs were amazingly clean

October 23, 2012 Reply

The technician did a really good job. He was also courteous and respectful.

October 23, 2012 Reply

They did a great job. I had tried another company which I wasn’t impressed with, i will be using Sears! Thanks guys for my super clean carpet.

October 23, 2012 Reply

Great customer service! Wonderful servicing and great results!

October 23, 2012 Reply

The technician they sent was GREAT!! Good to see people who take pride in their job! (wish I could remember his name…they are all not like that!)

October 23, 2012 Reply

They did a good job

October 23, 2012 Reply

Mike did a thorough job as being seniors we were unable to move a lot of our furniture.

October 23, 2012 Reply

We were surprisingly pleased with what this technician was able to accomplish with our very dirty off white carpets. We had installed a new furnace a few years back and with a more powerful blower there was dust flying around eveywhere. We really thought the carpets were beyond hope of ever getting clean again….lo and behold they came out beautifully. We did purchase some of the add ons which were suggested to us. A good move. Job well done!

October 23, 2012 Reply

I had bought a carpet cleaning groupon before from some no-name company. They wouldn’t move any furniture and charged me extra to get the stains out. When Sears came in the employee was super friendly, moved all the furniture, and got out all the stains with no surprise extra charges. He was in and out in a half hour. Will definitely use them again!

October 23, 2012 Reply

The worker was late. But he did a good job.

October 23, 2012

Matt was very good cleaning my carpet. Would call again the next time when cleaning

October 23, 2012 Reply

I was impressed by how quickly the cleaning of the carpets was and the ease of accessibility the machine hose could get to each room. The crew were very nice and polite.

October 22, 2012 Reply

the fellow that cleaned my carpet was efficient and was honest with the results I should expect, I would use sears again because of his professionalism

October 22, 2012 Reply

The carpet cleaner rep was great and we’re very pleased with the results.

October 22, 2012 Reply

Carpet cleaning was good, but watch out for the up selling. We bought a bunh of extra features which didn’t make any difference compared to the basic carpet cleaning services we’ve received from other companies.

October 22, 2012 Reply

The quality of service is consistently very good.

October 22, 2012 Reply

The technician who came to my house was very knowledgable and did an excellent job.

October 22, 2012 Reply

I had all my carpets cleaned in my condo ( liv., din. hall , den , masterbed room ) by SEARS Carpet Cleaning on Oct. 10th 2012 through GROUPON . I have a very, very light coloured carpet . It has been a while since they were cleaned . My office was the worst…coffee stains plus !!! Since I always had my carpets Scotchguarded ( and of course this time again ) they came out terrific again .. All spots I pointed out to the technician were handled properly and disappeared . Not only that I am totally satiesfied with the job that was done , I also think the price they charge is reasonable . I’m saying this because I had an estimate from a different Cleaning Company prior to when Sears cleaned my carpets and I feel I was not overcharged . The technician did such an awesome job and I will call them back to do my upholstery . I’m so pleased with the results that I told some people in our condo they can trust Sears Carpet Cleaning to do a good job. Heidi Borghardt

October 22, 2012 Reply

The gentleman who came to do the cleaning was courteous and kind. He did a wonderful job. We love our clean carpets :).

October 18, 2012 Reply

They were awesome!!!

October 05, 2012 Reply

The Sears rep was efficient and accommodating. The carpet was very clean, but now it is dirty all over again.

October 05, 2012 View Your Reply

The service was punctual and the cleaner very pleasant and courteous. However, most of the spots which were treated have already returned some two months after being treated.

October 05, 2012 View Your Reply

Good job done by technician. I have used this company now for several years and have always been pleased with the service provided.

October 04, 2012 Reply

excellent knowledgeable and helpful staff who showed up on time, as arranged! Extra careful and thoughtful service can only be had by Sears and not some fly-by-night cleaning service which is in and out of business and fails to arrive for scheduled appointments. Sears is always dependable which is appreciated!

October 04, 2012 Reply

We were rescheduled to 1st thing in the morning rather, due to a cancellation, which was great and the cleaning was done quickly and efficiently. Great job!

October 03, 2012 Reply

Very professional.Job well done!

October 03, 2012 Reply

Certain carpet cleaners are more thorough than others. This last carpet cleaner was very good.

October 03, 2012 Reply

They were professional and did a great job!

October 03, 2012 Reply

It was great

October 03, 2012 Reply

Cheerful service. Left my carpets looking great.

October 03, 2012 Reply

Very professional. My carpet was so clean and fresh. Will use Sears again.

October 03, 2012 Reply

Did a great job as expected.

October 03, 2012 Reply

Great service!

October 03, 2012 Reply

Great service, job well done!

October 03, 2012 Reply

they were polite, effecient.

October 03, 2012 Reply

They’ve done a great job. Natalie

October 03, 2012 Reply

They did a good thorough job.

October 03, 2012 Reply

great

October 02, 2012 Reply

Timely, efficient, helpful.

October 02, 2012 Reply

Efficient and fast service. Good job and I’d consider using them again.

October 02, 2012 Reply

great service thanks

September 21, 2012 View Your Reply

Always truly pleasant and professional staff. Always a great job, thanks.

September 12, 2012 View Your Reply

Matt is awesome!!!!

August 27, 2012 View Your Reply

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